Overview
People Operations Business Partner At Grab Indonesia

Get to know our Team:
The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.
Get to know the People Operations Business Partner At Grab Indonesia Role:
The People & Business Partner is responsible for aligning business objectives with key stakeholders and employees in designated business functions.
Provides People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning.
The People Operations Business Partner At Grab Indonesia day-to-day activities:
Key responsibilities and scope include, but not limited to:
- Advisor and Change Agent Serve as an advisor to management on people-related matters
- Assess and anticipate people-related needs, Uses a consulting approach with line managers and team to bring about positive impact in grabber experience, engagement and outcomes
- People Development and Deployment Collaborate with business on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, team-work and high performance
- Develop and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required
- Partner across HR to deliver integrated solutions (Talent Acquisition, Rewards, POD, People Services)
Influence Organization Design & Structure
- Partners with the business on assessment of current state and future manpower requirement
- Provides guidance to managers on justification of HCs and assessment of grades of these HCs
- Partners with leaders on drawing out the most optimum org structure that can support the current business requirement with flexibility to adjust to future needs
- Execute talent management framework and processes to identify, develop and retain talent to meet present and future needs
- Recommend and deploy assessment tools to identify high-performing individuals
Performance Management
- Provide support to managers to cascade and communicate their key performance indicators to their team members and develop performance goals that are aligned to business requirements.
- Support & coach managers on how to have effective performance evaluation conversations
- Able to effectively facilitate calibration of ratings to ensure there is a uniform standard for performance across the organization
- Coach managers on how to structure performance improvement plans and then have effective conversations around improvement areas with employees
- Support managers on handling grievances that arises as a result of performance assessment outcomes of employees
Workforce Planning
- Proposes, plans and executes Workforce Plan within the approved budget
- Identifies the data sources to gather and prepare relevant workforce data to perform workforce gap analysis
- Collaborates with business leaders to model and refine the current workforce profile, and project the future skills demand and supply.
The People Operations Business Partner At Grab Indonesia must haves:
- A comprehensive and proven HR business partner experience in fast paced, collaborative working environment
- At least 8 years of relevant experience
- IT savvy, data driven
- Minimum Bachelor Degree
- Strong interpersonal skills and ability to communicate and team effectively at all levels
- Coaching people across all areas in order to increase morale, accountability and clearer expectations
- Able to get the basics right quickly to earn credibility with stakeholders
- Proactive and do not wait for problems to resolve themselves which saves business units valuable time and risk
- Role model what is expected to support a more cohesive work and team environment
- Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment
- Self motivated, self confident, stress resistant
- Good English communication skills
- A comprehensive and proven HR business partner experience in fast paced, collaborative working environment
Get to know Grab:
Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people.
We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle.
We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform.
We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability.
Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.
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About Grab
Grab is Southeast Asia's leading super app - providing transportation, logistics and financial services. We aim to solve key problems in the region and improve the lives of millions through technology. Life as a Grabber means succeeding in a culture of passion and innovation. We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better everyday for our users. If you share our mission of Driving Southeast Forward, apply to be part of the team today!