Overview
Operations Development Specialist At PT Bank Jago Tbk Jakarta
Jago is a fully digital bank that breaks all of the stereotypes! It puts modern technology at its core, deliver meaningful and reliable services that redefine what it means to manage money.
We are pushing boundaries to deliver solutions that will change the lives of millions of users. Jago empower you as our team member to think creatively to solve everyday problem that might not usually push to the limelight but very much relevant and critical to the growth of our customers.
At Jago, you will be working together with highly motivated people with diverse backgrounds. From finance industry such as banking and payment, to lifestyle such as ecommerce and consumer electronics.
What we have in common is the drive to make something exciting and transformative in a way of opening up new possibility of what a bank app should be able to!
Operations Development Specialist At PT Bank Jago Tbk Key Accountabilities
- Handles various projects to create and design policies and operational procedures of banking operations.
- Maintain relation and coordination with stakeholder in order to make sure the operational procedure support business growth and compliance makes initiations of new process to improve the quality of the bank’s operations.
- Oversee all the working process including regulation and supporting system / infrastructure, and take initiative for process improvement that will deliver more efficient, more controlled and more comfortable working mechanism for external as well as internal customer.
- Manage and improve customer experience by service excellent implementation.
- Establish SOPs, policies and guidelines to automate business processes and ensure compliance to applicable service standards.
Operations Development Specialist At PT Bank Jago Tbk Qualifications
- Minimum 3-5 years experience as Process Improvement, Project Owner on Banking or Financial Industry will be advantage.
- Have knowledge of banking (products, services and processes).
- Have expertise related to Project Management.
- Have strong analytical thinking and problem solving skills.
- Have communication skills in interacting and collaborating with other parties.
- Have basic knowledge of “process improvement” such as productivity analysis / Business Engineering / Lean Sigma, Performance Management, Business Process Design / Process Improvement, Project Management, Change Management.
About PT Bank Jago Tbk
Since 1992, we only think about two things: to build the Future and to grow with everyone. This has been our only aim from the very start. As a tech-based bank, we see ourselves as forward-minded thinkers.
But this isn’t just an empty claim! For one, we see finance from a life perspective, creating products that actually help customers with their daily pains.
Then using down-to-earth (and lightning-fast) working system, combined with cutting-edge technology, we aim for breakthroughs in the financial world; ones that are able to enhance the growth of millions.
About PT Bank Jago Tbk
Since 1992, we only think about two things: to build the Future and to grow with everyone. This has been our only aim from the very start. As a tech-based bank, we see ourselves as forward-minded thinkers. But this isn't just an empty claim! For one, we see finance from a life perspective, creating products that actually help customers with their daily pains. Then using down-to-earth (and lightning-fast) working system, combined with cutting-edge technology, we aim for breakthroughs in the financial world; ones that are able to enhance the growth of millions.
