Overview

Enterprise Key Account Manager, GrabKitchen At Grab Indonesia

Enterprise Key Account Manager, GrabKitchen At Grab Indonesia

Get to know our Team:

The GrabKitchen Enterprise team is a young team responsible for growing enterprise accounts in our cloud kitchen business. Dynamic team who provide you the environment to grow and better career.

Get to know the Enterprise Key Account Manager, GrabKitchen At Grab Indonesia Role:

We are looking for a talented generalist to help us build strategic relationships with high-profile merchants and drive revenue. As an Enterprise Key Account Manager, you will be responsible for owning and growing our most important merchant relationships.

We’re looking for superstars who can operate independently, move fast, and get things done. We want people who love being challenged and are excited by the idea of joining our growing Merchant Organization and doing what it takes to win. If this sounds like you – read on!

The Enterprise Key Account Manager, GrabKitchen At Grab Indonesia day-to-day activities:

  • Relationships building: continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications
  • Marketing campaign and promotions design: craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners
  • Driving growth and Higher ROI: ensure the partners are growing with you and the company
  • Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers
  • Ensuring consistency and quality: Have the greatest interest to make sure partners are also maintaining service and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person
  • Cross-functional relationship: work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience
  • Managing team performance: you will be most likely working with a team from a very early stage. It’s crucial to help build the team, tools and processes needed to serve, retain and grow our most important merchants

The Enterprise Key Account Manager, GrabKitchen At Grab Indonesia must haves:

  • Minimum of 2+ years (for account manager role) of sales business development, account management or operations
  • Experienced in handling and dealing with partners (account management experience)
  • An exceptional track record of driving revenue through partnerships
  • Multi-tasking and able to work under pressure and constantly changing environment
  • Proficient in English is a plus
  • Passion for the on-demand delivery space, and food delivery in particular
  • Comfortable to work using laptop and internet
  • Great communication and negotiation skills
  • Office Skill, Ms Excel, Word et.

Get to know Grab:

Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people.

We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle.

We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform.

We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries.

Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.

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About Grab

Grab is Southeast Asia's leading super app - providing transportation, logistics and financial services. We aim to solve key problems in the region and improve the lives of millions through technology. Life as a Grabber means succeeding in a culture of passion and innovation. We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better everyday for our users. If you share our mission of Driving Southeast Forward, apply to be part of the team today!